Information
FAQ
Check out our FAQ to see if you can find the answer yourself.
Assembly Guides
Need Assembly Guides? We got you covered!
Software
Here you can find the Software for our Favo Mouse and Occhio Webcams.
Resellers/Distributors
Find our available resellers and distributors in Asia.
Support
For aftersales support for Arozzi's products you need to contact your reseller.
Product Questions
The PU leather is quite resistant to stains. In most cases you just need a damp cloth. For tougher stains you can use an alcohol based cleaning solution. Just make sure to wipe the alcohol away with water afterwards so the leather doesn’t dry out.
You can clean your fabric chair with a damp cloth or dry detergent which usually removes most forms of stains. You can also use a steam cleaner.
Depending on where the noise is coming from, you may be able to fix this issue yourself! Try and find the part that makes the sounds and lubricate it.
In order to unlock the tilt-mechanism underneath the seat the left lever must be tilted upwards. And if it’s stuck you can try to lean backwards when you sit in the chair with a bit of extra force. Or you can ask someone to pull the backrest when you are sitting in the chair. This usually does the trick.
The backrest must be attached in order for the tilt-function to work. You need the extra leverage that the backrest provides.
On most model the screws are already attached to the chair. So please double check underneath the seat and on the sides of the backrest.
The wheels are made in a PU material and it’s possible they will leave marks on a sensitive floor. If you are worried I would recommend that you use a chair mat.
100% natural rubber with a top layer of cloth.
Yes! You can find extra mouse pads under accessories.
Make sure that the screws are not tightened all the way during the assembly. In the final step you make sure that everything lines up and first then you go ahead and tighten the screws.
Microphones
Condenser microphones are quite sensitive, so to make the best of it, you should have it close to your mouth with a low gain. This will ensure that your voice is being picked up while background noise will be at a minimum.
Bidirectional – Picks up audio from the front and back.
Cardioid – Picks up audio from the front.
Cardioid -10 dB – Picks up audio from the front but with reduced sensitivity.
Omnidirectional – Picks up audio from all directions
Mice
Yes the mouse works but the software is unfortunately not supported. You can however control the DPI and LED with the mouse buttons.
You can rebind all buttons and keys through the software that we have available on the product page.
The RGB lighting can be controlled directly on the mouse, or via the software compatible with Windows!
Yes! The mouse has an impressive sensitivity range, from 200dpi to ~16000dpi!
The honeycomb design provides many purposes, the primary two being reduced weight and increased ventilation! It also allowed us to incorporate internal design elements as well.
Headset
Yes there is an audio splitter included which lets you connect the ARIA to most popular consoles such as Xbox, Playstation and Switch.
Yes! The microphone of the Aria headset is detachable.